tell us how to do our job!

Product Manager

All aboard the future of communication!

1/ Are you excited by technologies that move beyond prior limitations?
2/ Do you thrive on experiments?
3/ Can you prioritize ruthlessly & maintain laser focus to determine the optimal ratio of cat memes to dad jokes?
4/ Do you enjoy trying things that might but probably won’t work?
If you answered “yes” to the questions above, then we have a job for you! We’re entering the initial growth phase for our flagship product, Keys for Dating. We’re looking for someone well versed in B2C product management with a heavy focus on making data driven decisions.

About Keys:

Mission: Help everyone in the world become better communicators beginning with their intent.

Interesting facts:
・Users have viewed over 1 million suggested messages.
・We’ve started over 175,000 conversations that would otherwise never have happened.
・Our CXO drives a 2002 Honda minivan (how badass is that).
・Our product is insanely sticky, with elite retention and engagement metrics.
・Our waitlist is >20k
・77% of users return on day #2
・Our 8 week retention is >42% (!!!)
・Users use the product 17-25x per day
・Our “very disappointed” score is 50%
・We’ve secured over $3 million in funding to date.
・1 out of every 300 billionaires in America has invested in us (no cap).
・We’re figuring this out as we go.

Values

Initiative: Do things.
Speed: Do things quickly.
Exploration: Do new things.
Empathy: People are not things.

What you’ll do:

Feature-y things
Assist in building the strategy, roadmap, and execution of key product initiatives.
・Use new and existing customer data to identify North Star KPIs.
・Prioritize ruthlessly, maintain laser focus on moving KPIs, hold the team accountable for reaching milestones.
・Gather and manage product feedback through user interviews, surveys, concept testing, and analytics tools.
・Cross-validate user feedback with user data to inform product decisions.
・Build AI-powered systems the likes of which the world has never seen.

Growth-y things
・Develop hypotheses, design A/B tests, review data, and iterate on findings to optimize conversions and retention.
・Oversee building product-led growth systems end-to-end.
・Be part of creating an entirely new genre of AI-powered chats.

We’re looking for someone with:

・Demonstrated experience building feedback & growth loops, product-led growth systems, and 10X’ing KPIs
・Experience using analytics tools (i.e. Mixpanel), data visualization tools, and attribution software. The more the better.
・A customer-centric point of view that puts the customer at the center of every product decision and never loses touch with the customer’s pain points.
・Something to show ⟶ What awesome things have you done at other places you worked? Tell us!

Initiative and exploration are highly valued. We're looking for talented people that are excited to think of cool things they'd like to do and then do them without asking. We are not looking for skilled individuals who wait to be told what to do. We don’t care where you went to school. And we’re still not sure the difference between a resume and CV. Along with your resume/CV, tell us a story from your career about a time you improved a metric or KPI by 500%. It can be anything—surprise us!

About the Role:

Job Type: Full-time, flexible hours
Location: 100% remote
Salary: 100k - 140k (by skills and experience, not location)
Benefits: Health insurance, stock, unlimited PTO, paid subscriptions to dating apps (we’re serious)
Promotion: Path to Head of Product

Management and Structure:

At Keys, everyone owns their projects from beginning to end. Whether or not you see yourself as a leader right now, you will be, and all of your contributions will be valued, whether they’re code, other technical contributions, communications, or community-building. Instead of direct managers, we work together on the team as individual contributors. There are clear escalation paths for problems, but most of the time you’ll have a mentor who already has the skills you’re most interested in building or expanding.

Employment Practices:

At Keys, we value diversity and make employment decisions based on qualifications, competence, and business needs. People are different, and we strive to celebrate those differences. We do not discriminate on the basis of actual or perceived race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition (including pregnancy), genetic information, marital status, sex, gender (including gender identity and gender expression), age, sexual orientation, veteran and/or military status, domestic violence victim status, or any other status protected by state or federal law.

sound like you? drop us a line.

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